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We're a friendly host but there are policies we have in place to protect not only us but you as the user.
Our terms of service outlines our payment and refund policies as well as
the scope of our liability. The acceptable use policy outlines what we do not allow on our servers. This could include
programs we do not allow, as well as content that is not allowed on our servers. Our privacy policy outlines
our stance on your information and on what conditions we'll keep your data to ourselves. Our service level
agreement outlines if we are not to meet our uptime guarantee the amount of service credit you are entitled to
as well as the timeframe for making a sla claim.
You can find the complete documents for each of these on the right side of this page |
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| What Our Customers Say? |
I've been with Hawk Host for about eighteen months and have been very satisfied with their service. My previous two hosts hardly ever responded to support tickets and proved to be increasingly unreliable. It was a relief to move to such a stable and professional company. Any support tickets I've submitted have been dealt with promptly and the team have been more than helpful with my queries! I've no intention of moving any time soon!
Tracey | www.yours-truly.net |
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