Client Area Two Factor Authentication Now Available

Posted By: Tony Baird

Last Updated: Friday October 7, 2016

We recently introduced two factor authentication to our cPanel and we’re now happy to announce you’ll be able to utilize two factor authentication in our client area as well.  Two factor authentication (2FA) adds an additional level of security where in not only your password is required but an additional code typically retrieved from another device such as a phone.

The two factor authentication is completely optional, however it is highly recommended.  If you have your phone with you at all times there are no negatives in taking a few moments to set it up.  There are several apps available to handle time based on time passwords including but not limited to:

Once setup the code will be required upon each login which means if anyone ever retrieved your client area password they would still be unable to login.

To enable 2FA on your account you need to login to our client area then click ‘Hello, Name’ from the top right and select the ‘Security Settings’ option as shown below:

Security Settings

On the next page all you need to do is click the “Click here to Enable” button.


After this you’ll go through a simple multi step process to enable two-factor authentication on your account.  This will include verifying your code works as well as being presented with a backup code in the event you lose your two factor device or it’s not available.

The next time you login to our client area upon entering your password you’ll be asked to provide your two-factor authentication code

clientarea twofactor login

Once you provide the time based one time password you will then be logged in.  You’ll be able to sleep even better at night knowing that even with your password your Hawk Host account will remain secure.

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