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Hawk Host Knowledge Base

How do I disable two-factor authentication (2FA) for my client area?

If you have lost both your 2FA device and backup code, open a support ticket for assistance.

If you still have access to your authenticator device:

  1. Log in to your client area.

  2. Click Hello, Your Name in the top-right navigation and select Security Settings.

  3. Under Two-Factor Authentication, click Click here to disable.

  4. Enter your current client area password to verify the request and click Disable Two-Factor Authentication.

  5. Two-factor authentication is now disabled for your client area.