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Hawk Host Knowledge Base

How do I use Redis on my hosting account?

All shared, cloud web hosting, semi-dedicated, and reseller hosting plans include a free Redis instance. Redis is enabled through cPanel’s Server Application Manager.

Enabling Redis

Section titled “Enabling Redis”

  1. Log in to cPanel and search for Server Application Manager.

    cPanel search results showing two "Server Application Manager" entries, with the "Hawk Host Links" option highlighted in a red box.

  2. Find Redis in the list and click Enable under the Actions column.

    Server Application Manager interface showing Memcached and Redis as offline, with a red box highlighting the "Enable" action for Redis.

  3. It can take up to 5 minutes for your Redis instance to start. Refresh the page until the status changes to Online.

  4. Once online, your Redis socket path will be displayed. Use this socket path when configuring your application.

    Server Application Manager dashboard with a red box highlighting the row showing Redis as "Online".

Using Redis with your application

Section titled “Using Redis with your application”

When configuring your CMS or application to use Redis, use the Unix socket path shown in the Server Application Manager — not localhost or 127.0.0.1. For WordPress with LiteSpeed Cache, see Configuring Redis or Memcached socket with LSCache for WordPress.

If you have any issues starting Redis or configuring your application, contact our support team .