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What does too many FTP connections mean?

All of our servers are configured to allow up to 8 simultaneous FTP connections from any single IP address. If you reach this limit, you will see the following error:

Response: 421 Too many connections (8) from this IP

To clear hung or stale FTP sessions, follow these steps:

  1. Log in to cPanel for your account.

  2. Use the search bar and type FTP Connections to locate the interface:

  3. From the FTP Connections interface you can view all currently connected sessions. To end a session, click the Disconnect button on the far right under Actions:

Disconnecting stale sessions will free up your connection slots and allow you to resume uploading files to your account.