Client Area
Account Management
Section titled “Account Management” How can I reset my cPanel password? How to reset your cPanel password through the Hawk Host client area.
How do I modify client area account details? How to update your client area account information.
How do I modify client area user email and name? How to update user email and name in the client area.
Client area email address verification Understanding email verification requirements.
Security
Section titled “Security” How do I enable two-factor authentication (2FA) for my client area? How to set up two-factor authentication on your Hawk Host client area account.
How do I disable two-factor authentication (2FA) for my client area? How to disable 2FA on your client area account.
What is my support PIN, and where do I locate it? How to find your support PIN for identity verification when contacting Hawk Host support.
Authorized Users
Section titled “Authorized Users” How do I add an authorized user to my account? How to invite additional users with configurable permissions to your Hawk Host account.
Your user account is already associated with the target invite account Troubleshooting user invitation issues.
Services & Billing
Section titled “Services & Billing” How do I add funds/credit to my account? Adding credit to your account for future payments.
What is the limit on adding credit using Add Funds through the client area? Credit addition limits and restrictions.
How do I cancel/disable renewal for my domain? Disabling automatic domain renewal.
Performance Boost account resources Information about Performance Boost resource upgrades.
Can I add more RAM/memory to my hosting account? Adding additional memory to your hosting account.
Account Issues
Section titled “Account Issues” Reactivate terminated/suspended/closed account How to reactivate a terminated or suspended account.
My account's ticket history is missing. How do I restore it? Restoring missing ticket history.
Account transfer or access with death of a customer Procedures for account transfer in case of customer death.
Other Topics
Section titled “Other Topics” How do I clear my shopping cart from the hawkhost.com website? Clearing items from your shopping cart.
How do I subscribe or unsubscribe to your newsletter? Managing newsletter subscriptions.
Where is your affiliate program? Information about the Hawk Host affiliate program.
Cannot submit ticket: Sorry, blocked (CF WAF) Troubleshooting Cloudflare WAF blocking when submitting tickets.