Installing Faveo Helpdesk with Softaculous

Softaculous enables one-click installations of Faveo Helpdesk through cPanel, which takes less than five minutes to complete.

How to Install Faveo Helpdesk with Softaculous

1. Log in to your hosting account’s cPanel and use the search bar to find “Softaculous” or navigate to the Softaculous Apps Installer under the Software section

   

2. Click the Softaculous Apps Installer icon that appears. You will be redirected to the Softaculous interface.

3. You can use the search bar to find “Faveo Helpdesk”.

   

4. You will be presented with your installation options, including your installation URL.

   1. Set Protocol to https:// for a secure environment.
   2. Set domain to your desired domain.
   3. Set Install Directory to the path where you want to install Faveo Helpdesk (e.g., helpdesk). If you wish for Faveo Helpdesk to load on your main domain, leave the directory blank.

5. Configure the Admin Account.

   1. Set the admin username, first name, last name, email, and password. We recommend using a strong, unique password.

6. The installation should only take two to three minutes to complete. Once completed, you will see a page showing the message “Congratulations, the software was installed successfully”.

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