Pre-Sales Questions

Getting Started

How long does it take to set up my account? Typical account setup times for Hawk Host hosting services.

Can you help me transfer from my old host? Free migration assistance is included with all shared, reseller, and semi-dedicated hosting accounts.

What is your backup policy? Hawk Host's backup policy using Acronis with 7-day rolling snapshots.

Payment & Billing

What forms of payment do you accept? All accepted payment methods at Hawk Host, including credit cards, crypto, and regional options.

Are there any contracts, hidden fees, etc.? Information about contracts and hidden fees.

Hosting Features

Do you offer advanced DDoS protected hosting? DDoS protection options for hosting services.

Do you have a service level agreement? Information about SLA guarantees.

Is there any email send limitation per hour? Email sending limits and policies.

Comparing semi-dedicated and Cloud VPS packages Comparison between semi-dedicated and Cloud VPS hosting.

Technical Questions

Does Hawk Host support IPv6 addresses? IPv6 support and availability.

What operating system are your servers running? Server operating system information.

Do you have a file to test the download speed? Download speed test file.

Software & Applications

Can I run a vBulletin forum on your servers? vBulletin forum hosting compatibility.

Can I run Magento on your servers? Magento hosting compatibility.

Do your reseller hosting plans include a WHMCS license? WHMCS license availability for resellers.

Company Information

How long have you been in business? Company history and experience.

How big is Hawk Host? Company size and scale.

Where are you based out of? Company location and data centers.

Why does your New York City datacenter report as New Jersey? Explanation of NYC datacenter location reporting.

Are you owned by or affiliated with EIG? Company ownership information.

Content Policies

Do you allow adult websites/content? Adult content policy.

General Data Protection Regulation GDPR compliance information.

Other Topics

What are some of the websites you host? Examples of websites hosted on Hawk Host.